COVID-19 UPDATE
To all our customers, clients, students, friends and family,
We are sure you’re acutely aware, the COVID-19 situation is ever evolving and effecting everyday life. We hope that you are safe, healthy and potentially have some spare time to make more music! Here at N E W T O N E M U S I C we will continue to monitor and adhere to Australian Government & World Health Organisation advice as required, and we’re taking extra precautions to keep operating as normal.
We are sure you’re acutely aware, the COVID-19 situation is ever evolving and effecting everyday life. We hope that you are safe, healthy and potentially have some spare time to make more music! Here at N E W T O N E M U S I C we will continue to monitor and adhere to Australian Government & World Health Organisation advice as required, and we’re taking extra precautions to keep operating as normal.
Instore
Currently, our store remains open, with normal business hours. Our team is fit and healthy. For the safety of our staff and customers, we request that if you feel unwell (fever, cough, sore throat, etc) or if you have recently returned from overseas, to give us a call, send us an email or start a live chat with our team via our website or Facebook/Instagram instead of coming in. As always, we’d be more than happy to help you out.
We’ve increased our regular disinfection strategy of the instruments on the floor. Should you come in-store and want to test an instrument, we ask that you sanitise your hands before you do. Testing of any mouth operated items (Microphones, Brass & Woodwind, etc) is being reduced until further notice.
Music Tuition continues as usual unaffected. As a general long-term custom, most tutors always stand or sit around 1.5m from the student in any one-to-one learning environment. Our tuition spaces are plenty big enough for two people under the governments one person per four square metres separation policy. All we ask is that you take advantage of our instore hand-washing and hand-sanitiser facilities (even a little on the face) before regular lesson times.
- Please don't come into the store in a group of more than 2 people
- Keep a safe distance (1.5 metres) away from each other and staff
- We have a maximum limit of 5 people in-store and in-tuition (2-per room) at any one time
- If you feel unwell (fever, cough, sore throat, etc) or if you have recently returned from overseas, STAY HOME! Give us a call, send us an email or start a live chat with our team via our website or Facebook/Instagram instead of coming in. As always, we’d be more than happy to help you out.
We’ve increased our regular disinfection strategy of the instruments on the floor. Should you come in-store and want to test an instrument, we ask that you sanitise your hands before you do. Testing of any mouth operated items (Microphones, Brass & Woodwind, etc) is being reduced until further notice.
Music Tuition continues as usual unaffected. As a general long-term custom, most tutors always stand or sit around 1.5m from the student in any one-to-one learning environment. Our tuition spaces are plenty big enough for two people under the governments one person per four square metres separation policy. All we ask is that you take advantage of our instore hand-washing and hand-sanitiser facilities (even a little on the face) before regular lesson times.
Online
Our online team continues to process orders and we endeavour to dispatch them as quickly as possible. We'll continue to work closely with our couriers to ensure safe delivery of your order. If stock or shipments from suppliers arrive slower than expected due to the current situation, we thank you for your patience.
Live Video Chat
Want to chat with our staff without leaving your house? Good news! You can now FaceTime, fB Messenger or Instagram Video call us during opening hours using any one of these links:
FaceTime: [email protected]
fB Messenger: newtonemusic
Instagram: @newtonemusic
We would be happy to answer any questions you have about instruments and give you a quick demo if need be. And if you don't play piano, guitar, bass, drums - no worries, just video call any of these above and we'll help with any instrument!
Alternatively, you can always call, email, live chat or send us a message on fB / Instagram. If you have any order enquiries, please contact us using these methods.
FaceTime: [email protected]
fB Messenger: newtonemusic
Instagram: @newtonemusic
We would be happy to answer any questions you have about instruments and give you a quick demo if need be. And if you don't play piano, guitar, bass, drums - no worries, just video call any of these above and we'll help with any instrument!
Alternatively, you can always call, email, live chat or send us a message on fB / Instagram. If you have any order enquiries, please contact us using these methods.
Creative Kids Program
CREATIVE KIDS PROGRAM: We are a registered provider for the NSW Government's Creative Kids program. So you can enrol them in one of our music activities then apply for a voucher with a value of up to $100 per calendar year for each student aged 4.5 to 18 years old. For more information start here on our NSW CREATIVE KIDS page https://www.newtonemusic.com.au/nsw-creative-kids.html and watch them create something great.
Returns Policy
Our returns policy remains the same, but we will not be flexible. Item(s) must be unopened, unused, in their original packaging, with all included accessories, if applicable, and must not be damaged in any way. Any product which has been opened/factory seal broken is NOT eligible for a refund or return.
Thanks again to each, and every one of our customers. We genuinely appreciate helping you make music, and we don’t want that to stop.
All the best
N E W T O N E M U S I C
(02 6552 1444 or 0407 114 112)
(Last Update: Wednesday 1 April 2020 at 5:00pm)
Thanks again to each, and every one of our customers. We genuinely appreciate helping you make music, and we don’t want that to stop.
All the best
N E W T O N E M U S I C
(02 6552 1444 or 0407 114 112)
(Last Update: Wednesday 1 April 2020 at 5:00pm)
Call us on (02) 6552 1444 or 0407 114 112 or email at [email protected]
